Privacy Policy

Last updated: January 24, 2026

TownBackyard LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.townbackyard.com or engage our consulting services.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, phone number, message)
• Engage us for consulting services
• Communicate with us via email or phone

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and contact form submissions
• Provide consulting services you have requested
• Send administrative information (project updates, invoices)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With service providers who assist in our operations (e.g., email delivery, payment processing)
• When required by law or to protect our rights
• With your consent

Payment Processing

We use Stripe for payment processing. When you make a payment, your payment information is collected and processed directly by Stripe in accordance with their Privacy Policy. We do not store your credit card information on our servers.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmission.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies, though this may limit some website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Via our Contact Form
• By email: